The Guyana Post Office Corporation is seeking a competent and motivated individuals to fill the position of Operations Manager.

PRINCIPLE ACCOUNTABILITIES:

•  ENSURES the effective day to day operation of the Post Office within agreed budgets   and targets

• LIAISES with the operations staff and contractors to ensure the smooth operation of postal services and to comply with Post Office rules and regulations.

• ADMINISTERS the movement of mail (domestic & international) to and from the office of exchange

• PROVIDES recommendations for the efficient movement of mail (domestic and international)

• COLLABORATES with other Departments on the efficient transfer of remittances

• IMPLEMENTS and MONITORS new/improved standards at the Office of Exchange

• COMPILATES statistical data from the Office of Exchange to facilitate planning and reporting as required

• REVIEWS Parcels, Packets and Mail delivery standards as needed for improvement

• MANAGES effectively a team of staff; including the allocation of staff to deal with fluctuations in workload and leave management to ensure that customers’ needs are met

• PROVIDES advice and guidance to direct reports: SPB, SOC, Monitor, Postmasters

• SUSTAINS Employee Engagement within sections

• IDENTIFIES training requirements for staff under your control

• INVESTIGATES and REPORT on irregularities/infractions within the Office of Exchange

• ESTABLISHES and SUSTAINS good relations with stakeholders

• ENSURES that Sections follow the Corporation’s guidelines and achieve all of its goals

• PREFORMS any other related duties that may be assigned from time to time 

Skills/ Competencies

• Strong Networking and peoples skills
• Strong Problem solving and negotiation skills
• Excellent communication skills

Qualification/Experience

• A Bachelor’s degree in Management or related field plus three (3) years’ experience

                                                OR

• Diploma in Management or related field with at least eight (8) years’ experience
• Computer Literacy in Microsoft Applications
• Experience within the Postal Sector would be an asset 

Key Performance Indicators

KPI 1: Ensure that 90% of bulk mails processed are closed and dispatched within established delivery standards.

KPI 2:  Ensure that 100% of Verification Notes are accurately prepared and dispatched within the stipulated time frame. 

KPI 3:  Ensure that 90% of incoming parcels and registered items are processed within the stipulated timeframe.

Applicants can send or e-mail your letter of application and CV by Friday, 7 November 2025 to:

The Human Resources Manager

Guyana Post Office Corporation

Robb Street, Georgetown

E-mail: [email protected]

ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED